Empowering your people. Elevating your business.
Black Licorice equips hospitality and small business professionals with the leadership, training, and support they need to grow—because when your team thrives, your business follows.
Black Licorice Consulting
We are a consulting firm dedicated to empowering hospitality and small professionals through leadership coaching, management and employee development, general consulting and event management. Our personal investment in each of our clients builds trust and contributes to their overall professional growth. Rooted in real-world experience and built for today’s evolving workforce, our services and programs are designed to equip both managers and employees with the mindset, tools and the support that they need to thrive. Training isn’t an expense—it’s your frontline strategy. When your team grows in skill and confidence, your business grows in consistency and excellence.
How We Can Help
Leadership Coaching & Mentoring
This service offers an academic approach to leadership and culture principles. By connecting personally with managers and building trust, we empower their professional output.
Special Events
Let's celebrate food and drinks by organizing an event that highlights your skills and increases your brand visibility. Special events can also help you find new ways to earn money while engaging with your community in an enjoyable and creative manner.
Employee Training
This service enables collaboration with partners to create effective training programs for their employees, enhanced by added accountability and objectivity.
Secret Shopping
This service enables you to maintain accountability and transparency by implementing a standardized system of evaluation. You can’t get better tomorrow if you’re not sure where you stand today.
Recruiting, Hiring & Retention
Black Licorice provides guidance on onboarding, employee orientation, hiring processes, job descriptions, and performance reviews.
General Consulting
Black Licorice is ready to review your business and ensure the right systems are set up. We know that details matter, and our support will help you tackle the daily challenges of the hospitality industry.
Empowering Teams to Excel from the Inside Out.
With a foundation in hospitality leadership, we understand that culture is not a perk—it’s the platform. We help businesses build disciplined, accountable teams that deliver consistent results and extraordinary guest experiences. No two teams are the same—and neither are our solutions. We work with you, not just for you, to co-create programs that reflect your unique challenges, culture, and goals. Whether it’s a leadership retreat, team workshop, or ongoing training cadence, everything is thoughtfully designed to be relevant, engaging, and results-driven.
Where Hospitality Meets Leadership –
Ready to elevate your business?
Strong businesses are built on more than numbers — they’re built on habits, systems, and culture. Let’s refine how your team leads, communicates, and performs — consistently and intentionally.
“We understand that we’re not going to be a fit for and with everyone. That’s ok. You can’t be everything for everyone. We also know that when we do partner with folks and develop a chemistry with them, we’re completely invested in one another and committed to each other’s success. There’s a personal connection that drives us to perform well for their professional well being”