Empowering your people. Elevating your business.
Black Licorice equips hospitality and small business professionals with the leadership, training, and support they need to grow—because when your team thrives, your business follows.
We are a consulting firm dedicated to empowering hospitality and small professionals through leadership coaching, management and employee development, general consulting and event management. Our personal investment in each of our clients builds trust and contributes to their overall professional growth. Rooted in real-world experience and built for today’s evolving workforce, our services and programs are designed to equip both managers and employees with the mindset, tools and the support that they need to thrive. Training isn’t an expense—it’s your frontline strategy. When your team grows in skill and confidence, your business grows in consistency and excellence.
Black Licorice Consulting
How We Can Help
Leadership Coaching & Mentoring
Build Culture. Lead with Confidence. We blend proven leadership frameworks with personal connection—mentoring your managers to become confident, culture-driven leaders. Through trust and tailored guidance, we unlock stronger teams and better performance.
Special Events
Put Your Passion on Display. We help you plan and host unforgettable events that showcase your craft, engage your community, and create new revenue opportunities. It’s not just about celebration—it’s about growing your brand with purpose.
Employee Training
Train Smart. Grow Strong. We design hands-on, custom training programs that boost team performance and reinforce accountability. With clear systems and real-time feedback, your employees will level up—and stay sharp.
Secret Shopping
Know Where You Stand. Raise the Bar. Objective insight is a game-changer. Our secret shopping program provides honest, actionable feedback that reveals what’s working—and what’s not. Because you can’t improve tomorrow if you don’t measure today.
Recruiting, Hiring & Retention
Build the Team You’ve Always Wanted. From hiring to onboarding to performance reviews, we help you attract the right people—and keep them. With systems that set expectations and celebrate growth, retention becomes your differentiator.
General Consulting
Fix the Friction. Find Your Flow. Operations dragging you down? At Black Licorice, we know that details matter. We can help you streamline—systems, structure, and strategy—so you can focus on what you do best: delivering excellence every day.
Empowering Teams to Excel from the Inside Out.
With a foundation in hospitality leadership, we understand that culture is not a perk—it’s the platform. We help businesses build disciplined, accountable teams that deliver consistent results and extraordinary guest experiences. No two teams are the same—and neither are our solutions. We work with you, not just for you, to co-create programs that reflect your unique challenges, culture, and goals. Whether it’s a leadership retreat, team workshop, or ongoing training cadence, everything is thoughtfully designed to be relevant, engaging, and results-driven.
Where Hospitality Meets Leadership –
Ready to elevate your business?
Strong businesses are built on more than numbers — they’re built on habits, systems, and culture. Let’s refine how your team leads, communicates, and performs — consistently and intentionally.
“We understand that we’re not going to be a fit for and with everyone. That’s ok. You can’t be everything for everyone. We also know that when we do partner with folks and develop a chemistry with them, we’re completely invested in one another and committed to each other’s success. There’s a personal connection that drives us to perform well for their professional well being”